Sizing

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KIVARI International

Products + Sizing

Have you dispatched my order?

How long does delivery take?

Do you ship internationally?

Do I have to pay for customs duties and taxes?

Route Shipping Protection

What happens if I'm not home when my order gets delivered?

Shipping + Delivery

What is your return policy?

Can I return a sale item?

Do you offer refunds or exchanges?

What should I do if my product is faulty?

Do I need to pay for return shipping?

Has my return been completed?

I paid using a gift card, how do returns work?

Returns

Can I cancel or change my order?

EU Right of Withdrawal

Where is my order?

I have received the incorrect order, what do I do?

My order was canceled, why?

My order has been returned to sender. Can you help?

I am missing an item from my order, what do I do?

Orders

How can I apply a discount code?

Which form of payments do you accept?

Can I use multiple methods of payment?

Payment

How do I use my Gift Card?

Do you sell gift cards?

Do gift cards expire?

How can I check my gift voucher balance and expiry date?

Do I need to have an account to use a gift card?

Gift Cards

Payment + Gift Cards

Shoe Size Guide

How to measure for the perfect fit

Apparel Size Guides

Do you restock sold out styles?

Can I return a KIVARI purchase from a Stockist?

KIVARI Stockists

Store Locations + Contact Details

Boutiques + Stockists