Duties and Taxes are calculated at checkout according to your shipping destination and the value of your purchase and are itemized on the order summary page. We ship on a DDP (Delivery Duty Paid) basis, which means that all relevant import duties and taxes are paid at the time of purchase and there will be no surprises or hidden fees when your order arrives at your destination. Note that duties and taxes are non-refundable. Dependant on your location, KIVARI will cover the cost of these duties and taxes, please see below for further information.
UNITED STATES OF AMERICA
UNITED STATES OF AMERICA
- All orders to the USA are shipped from Sydney, Australia via DHL
- All orders to the USA are delivered with all duties and taxes paid by KIVARI, so once your parcel has been delivered there will never be any additional cost beyond what is captured at checkout.
- We offer Free Express Shipping for all orders over $250 USD
- Orders under $250 USD have a flat $25 USD shipping rate
INTERNATIONAL SHIPPING - Regions outside of the USA
- All orders are shipped from Sydney, Australia via DHL Express
- Any duties and taxes payable on international orders are the responsibility of the recipient and KIVARI has no control over these costs. These orders are sent Delivery Duty Paid (DDP). Duties and taxes are charged to the customer at checkout so once your parcel has been delivered there will never be any additional cost beyond what is captured at checkout.
- We offer Free Express Shipping for all orders over $250 USD
- Orders under $250 USD have a flat $25 USD shipping rate
Need help? Please contact our KIVARI customer care team at customercare@kivari.com.au and we will get back to you asap.