If you’ve recently placed an order, it should be on its way to you within 1-3 business days (5-7 during high volume sale periods). Kindly check your email inbox, including your spam and junk folders, for the shipping notification with your tracking details.

If you can’t locate the email, you can also log in to your account to access your tracking information.

Should you suspect that your item is missing or experiencing a delay, please notify us at customercare@kivari.com.au so we can investigate promptly.