Selecting a refund will allow the funds to return to the original method of payment. If payment was made using a gift card, this is where the funds will return. If payment was made using a gift card and a credit card in the same transaction, the funds will be split and returned to each method of payment accordingly.
If you have any further questions or need assistance, please don't hesitate to reach out to our Customer Care team at customercare@kivari.com.au.