We hope you never receive a faulty product. However, if something you purchased is not in perfect condition, please contact our lovely customer care team at customercare@kivari.com.au with a description of the fault, proof of purchase, and image for our review, and we'll help resolve this for you. 

Faulty returns are determined at the sole discretion of KIVARI.

KIVARI offers a 3-month warranty period on all of our pieces. This does not include reasonable wear and tear or items damaged by not following the recommended garment care process.